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New Job Opportunity at Vodacom Tanzania Insurance Executive – Admin

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New Job Opportunity  at Vodacom Tanzania Plc Scrum Master

New Job Opportunity at Vodacom Tanzania Insurance Executive – Admin

Job Overview

Insurance Executive – Admin  

Full Time

Dar es Salaam

Vodacom Tanzania Plc

Role purpose:

To work with IT, and other M-Pesa teams; to support new products developments, product upgrades, configuration changes, Change requests and incidents.

To work with Finance, Legal, Marketing, Compliance, Customer Service, Sales, Revenue Assurance & Fraud and any other relevant teams for VodaBima related issues.

Accelerate Insurance growth by enriching the products and service adoption

Ensure VodaBima Platform fee are paid on time by Partners

Overall accountability of VodaBima Customers Retention Strategy and churn management

Key accountabilities

Alignment with Product development team on new development and Sorting all the issuers that requires developments and enhancement.

Perform competitor analysis and tactical initiatives to address the challenges

Develop and Drive a strategy to achieve maximum penetration and adoption of VodaBima Products & Services.

Drive BTL strategy for VodaBima

Perform frequent consumer Understanding activities and physical visits to learn the behaviour and/or pain points of different customer segments and provide key insights for development.

Consistent monitoring of the churn, subscribers base, usage and propositions to ensure a healthy customer base.

Key performance indicators:

Overall VodaBima Growth as per the company target

Grow VodaBima Market and Value Share.

Accurate and timely delivery of the execution plans specified on the calendar

Quality of support and stakeholder alignment

Core competencies, knowledge and experience

Excellent analytical and logical reasoning skills translated from consumer insights

Excellent communication skills

Strong stakeholder management skills

Ability to anticipate customer, competitor and market dynamics

Able to challenge the status quo

Must have technical/professional qualifications:

Bachelor degree in Actuarial science, Insurance and Risk management, Business Administration, Economics, or its equivalent.

Strong analytical skills and business acumen.

Build and maintain relationship with key stakeholders in the value chain.

Telecommunications experience would be advantageous.

Project management knowledge and experience would be advantageous.

Skills

Modern Marketing Leadership

Product/Solution Proposition Strategy and Design

Pricing Design and Analysis

Data Analytics and Insights

Collaboration

Business and Commercial Acumen

Customer Centricity

Segment Strategy and Planning

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