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New Job Opportunity at Vodacom Tanzania Plc Specialist: IP Network & VAS Networks

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New Job Opportunity at Vodacom Tanzania Plc Specialist: IP Network & VAS Networks

Job Overview

Specialist: IP Network & VAS Networks 

Dar es Salaam
Vodacom Tanzania Plc

Role Purpose

Maintain and support of IP/MPLS network operational activities

Controlling, managing and acting as second level support for data and internet customers

Ensure MPESA is supported and well protected on the network layer

Maintain operational excellence and efficiency in the network operation processes

Key accountabilities and decision ownership

Operational management of IP/ MPLS network in order to achieve end-to-end network KPI targets to ensure preventive, reactive and corrective maintenance is done as required, regular updates are performed as per vendor recommendations and emphasis on network security is adhered

Ensure smooth integration, management and support of customers, 3rd parties and partners but adhering to processes, procedure and SLAs to ensure EBU, CBU, DIGITAL and other business units are given the necessary supports in order to achieve Vodacom goals

Service Level Agreement management to ensure effectiveness and efficiency in delivering network availability and KPI’s. Work closely and collaborate with other departments in issues involving IP Network services in order to meet overall company goals

Plan, manage and control internet traffic flow by ensuring the optimal path is preferred at all time; manage IPv4 and IPv6 advertisement; ensure international links are monitor to ensure upgrade plans are communicated in advance

Ensure that changes to the customer profiles, customer flows and their access to the services like M-PESA, USSD, SMSC, Charging etc follows the right approval channels and that the implement is done and documented within SLA .

Core competencies, knowledge and experience

Business acumen & awareness

Problem Analysis and fast resolution skills

Effective communication skills – oral and written

IP Networks Design and Troubleshooting Skills

Teamwork and stakeholder management skills

Must have technical/professional qualifications:

At least 4 years’ experience in Telecommunications Operations

University Degree in Telecommunications/Electronics Engineering, Computer Engineering/Science or equivalent

Experience of working with multiple suppliers/vendors/partners i.e. CISCO, Juniper, Huawei etc

Knowledge of mobile telecommunications network architectures/ technologies

Experience in IP Services operation

Certifications in IP related fields particularly CCNA/CCNP, JNCA, CCNSP/CCNSE

Certification in Network Security field, SNRS, SNPA, CISSP

Must be able and willing to work outside normal working hours when required to do so

Willing to travel extensively and sometimes at short notice



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