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New Job Opportunity at Asilia lodges and Camps LTD Assistant Camp Manager 

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New Job Opportunity at Asilia lodges and Camps LTD Assistant Camp Manager 

New Job Opportunity at Asilia lodges and Camps LTD Assistant Camp Manager

Job Overview

Assistant Camp Manager

Safari Lodges & Camps

POSITION: ASSISTANT CAMP MANGER

DEPARTMENT: FIELD OPERATIONS

REPORTING TO: FIELD OPERATIONS MANAGER

At Asilia we aim to be an organization that offers Better Experiences and Strong Positive Impact

We give people joy and appreciation in iconic wildlife & wilderness areas in a way that makes a positive lasting impact on the environment and its people. Behind the scenes, we diligently build our operational, sustainable and marketing/sales capabilities and access to capital to enable scaling up the experience and impact.

As an Assistant Camp Manager your role is to assist the camp manager in ensuring that the camp systems, facilities, activities, and staff work together in a smooth, safe and harmonious manner so as to ensure that guests have a memorable stay.

This purpose is coupled with the concept that the camp is a business unit that needs to run profitably with effective cost-stock controls, management of assets and environmental care.

This Job Description is your guide to achieving these objectives by outlining your daily duties & responsibilities. WE BELIEVE IN BETTER!!

SCOPE AND PURPOSE OF JOB:

To ensure guests are well served their meals and drinks, work together with other staff and management in a smooth, safe, and harmonious manner to ensure guests have a memorable stay.

DUTIES, RESPONSIBILITIES & PERFORMANCE STANDARDS

Daily Duties

Assist in answering any inquiries pertaining to camp policies and services and resolve occupants’ complaints.

Lead, manage, teach, and coach camp teams, including support members, food services, housekeeping, laundry, maintenance, and other team members.

Assist in conduct employee training programs and performance management to ensure efficient operations and adherence to company standards, policies and procedures.

Greet and briefing basic information to guests, visitors, or clients

Assist in resolving customer complaints or problems.

Assist in Managing guest services and activities

Inspect guest rooms, public areas, and grounds for cleanliness and appearance.

Assist in Coordinating front-office and Back of House activities of the camp with Central office

Assist in monitoring petty cash activity of the camp

Assisting in oversee assigned duties of staffs to ensure safety or compliance with rules.

Document organizational or operational procedures.

Assisting in managing movement of staffs according to company policy

QUALIFICATIONS

Minimum 2 years’ experience as in hospitality industry

Previous experience in bush camps will be highly valued

Studies according to the position

High level of English speaking

Leadership skills, guest oriented, strong communication skills

Knowledge on Ms package

Team-orientation, loyalty and excellent leadership skills

Flexibility, commitment, dedication, and reliability

Good manners and a positive attitude

A hospitable and service-oriented attitude

Age in between 30-45 yrs old

Good knowledge on the following:
HR
Logistics/resupply
Some bush/guide knowledge
Admin/financial understanding
Local language

Menus, food quality and food presentationIf you meet the requirements and interested in this exciting opportunity, please send your application and resume in only one Pdf document not later than 30th June 2022 to: [email protected]

Only shortlisted candidates will be contacted

Hard copy or Hand delivery will not be considered

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