Job Opportunity at CVPeople Tanzania – Customer Service Representative
Customer Service RepresentativeCVPeople Tanzania | Full time
Iringa-Mufindi District, Tanzania | Posted on 05/23/2022
Handling and responding to customer requests and calls
Collecting customer feedback
Delivering information about the company products and services.
Resolving customer issues and problems
Knowledge and Experience
Ideally the candidate would have 1 – 2 years of experience relating to:
Sales or Marketing
Core competency and qualification requirement:
At least a relevant certificate in customer service, sales, marketing, or related studies.
Computer literate, a candidate with demonstrable skills in working in the Customer Relationship Management (CRM) software will have an added advantage.
Should have people-first mindset
Should have effective listening skills
Should have excellent problem-solving skills
Should be flexible and adaptive
Should have good organizational skills
Should be detail-oriented
Ability to handle customers with patience
Should be willing to learn
Should be friendly and respectful
Should possess excellent written and verbal communication skills